2021 Report: SPI Professional Services Maturity Benchmark

Based on results from the Fourteenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the 2021 Best-of-the-Best Professional Services Organizations (PSOs). SPI’s extensive annual survey, the 2021 PS Maturity™ Benchmark, revealed year-over-year revenue and headcount growth still reached 8.7% and 5.5% respectively. Professional Services firms seemed to have weathered the global pandemic fairly well compared to other sectors, with 18% of firms expanding their workforces with headcount growth greater than 15%.

Every year a significant number of the Best-of-the-Best run NetSuite for their financial ERP and PSA (Professional Services Automation) applications. Read on to learn what sets top PS firms apart

Download the report to discover how Services companies stack up in today’s competitive business environment.

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